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Setting up Stripe integration
Setting up Stripe integration
Jenny avatar
Written by Jenny
Updated over 3 months ago

We now offer Stripe integration for taking payments through Eventree.

This payment integration applies to paid-for passes.

It's very easy to set up, simply follow these steps below.

Connect your Stripe account

Firstly on your event portal, head to Event Settings > Payments

On this page, hit Connect.

This will redirect you to Stripe.

You will then need to create or link your Stripe account with Eventree.

If you already have a Stripe account, you can use the same email as that account and you will be able to copy across your details from that existing account.

Alternatively you can create a new account with an email not yet linked to Stripe.

The Stripe sign up process is comprehensive so you may need to have a few details to hand, such as:

Companies house registration number

VAT number

Registered business address

Once you have successfully completed your Stripe profile, you can then return to Eventree and set up your paid-for passes.

A note about linking your Stripe account

When you first arrive at the Payments page, it will look like this with a Connect button.

If you leave the Stripe setup process part way, the message on the Payments page will update to 'Complete Setup'.

Once you have successfully linked Stripe with Eventree, the Payments page will look like this, with the button called Dashboard.

Creating your paid-for-passes

Now you can set up your paid-for passes.

You can do this by either editing an existing pass or add a new one.

On the pass settings, select Show more.

Tick the box for Paid for Pass and Enter the price, including pence, eg £50 would be entered as 50.00.

Then hit save.

Once a pass is set up as paid-for, this little icon will appear next to it, as will the price.

You can then start assigning your passes to your Guests!

Admin fees

Fees are within the pass price and will be deducted from the amount paid out to the event.

There are two rates as we recognise there are two common uses for paid passes.

Charity donations: Stripe fees + 3% Eventree fee

Commercial: Stripe fees + 6% Eventree fee

Please note that Stripe fees vary. The majority of fees for UK events the rate will be the standard rate, however a small number of passes may be charged the higher rates. This will vary depending on your pass purchasers.

The most common rates for UK events:

1.5% + 20p for standard UK cards

1.9% + 20p for premium UK cards

2.5% + 20p for EU Cards

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