As an Event Admin, you can customise the email templates used by the whole of Eventree.
From the top level of your event go into the left menu Event settings > Email templates:
On this page, you can edit the various emails which are sent by Eventree. The templates available to you are:
Email footer - this goes at the bottom of every email
E-ticket email - this is the email which contains people's pass(es)
Area manager login email - this is the email which new area managers will receive when you add them to your event
Individual deleted email - if you delete someone from your event they will receive this email telling them their Pass is no longer valid
Admin login email - this is the email which new event admins will receive when you add them to your event
Group leader email - this is the email which new group leaders will receive when you add them to your event
Important! Once you've edited an email please click the 'Save' button immediately underneath it to save your work. You need to save each email individually or your edits won't be recorded :(.
Tip - if you only wanted to change a few emails then these are the most important to focus on:
Email footer - as this goes at the bottom of every email it's a good place to put your event contact details, logo, and other important information.
E-ticket email - as this email will go to everyone you're sending a pass to it's really important you review the content and make sure it reflects your event correctly.
Group leader email - when you add a group (e.g. a contractor or a band) to your event they will receive this email, so make sure you're happy with the instructions you're sending them.
Everyone else
You can also edit emails templates, but only for your section. Simply access Settings > Email templates from within your area/sub-area and follow the instructions above. Your changes will only affect emails sent from within your section, but it does mean you can customise them to include information which is only applicable to your part of the event.